Ship with Colissimo using Sendcloud
Connect your store to Sendcloud and Colissimo to give French and European buyers their preferred pickup point at checkout.
75,000+ service points across Europe
Mailbox, service points, and home delivery
Supports Easy Returns Solution (ERS)
4.6 Shopify App Store
4.6 G2
4.3 Trustpilot
FRENCH POSTAL SERVICE
Why ship with Colissimo through Sendcloud
Colissimo connects 75,000+ pickup points across Europe alongside home delivery, La Poste's largest cross-border network. Sendcloud surfaces those pickup options at checkout, generates labels in batch, and runs returns through Colissimo's Easy Returns Solution (ERS).
75,000+ service points across Europe
Mailbox, service points, and home delivery
Supports Easy Returns Solution (ERS)
Colissimo
shipping methods
Outgoing shipments
Pre-negotiated rates available?
Colissimo Home
Yes
Colissimo Home Overseas
Yes
Colissimo Delivery HUB Armee
Yes
Colissimo International avec Signature
Yes
Colissimo International
Yes
Colissimo Europe
Direct contract only
Colissimo Europe Service Point
Direct contract only
Colissimo International (DC)
Direct contract only
Returns
Pre-negotiated rates available?
Colissimo Home return
Yes
Colissimo International Returns
Direct contract only
Colissimo
shipping methods
Outgoing shipments
Pre-negotiated rates available?
Colissimo Home
Yes
Colissimo Home Overseas
Yes
Colissimo Delivery HUB Armee
Yes
Colissimo International avec Signature
Yes
Colissimo International
Yes
Colissimo Europe
Direct contract only
Colissimo Europe Service Point
Direct contract only
Colissimo International (DC)
Direct contract only
Returns
Pre-negotiated rates available?
Colissimo Home return
Yes
Colissimo International Returns
Direct contract only
Colissimo
shipping methods
Outgoing shipments
Pre-negotiated rates available?
Colissimo Home
Yes
Colissimo Home Overseas
Yes
Colissimo Delivery HUB Armee
Yes
Colissimo International avec Signature
Yes
Colissimo International
Yes
Colissimo Europe
Direct contract only
Colissimo Europe Service Point
Direct contract only
Colissimo International (DC)
Direct contract only
Returns
Pre-negotiated rates available?
Colissimo Home return
Yes
Colissimo International Returns
Direct contract only
One workflow for French and European parcels
Get the most out of Colissimo with Sendcloud

Ship more efficiently
Print Colissimo labels in batch and route home or service-point delivery from one screen.
Save on shipping
Use Sendcloud's pre-negotiated Colissimo rates, or upload your own contract.

Use every touchpoint
Branded tracking and the return portal carry your brand through delivery.
Access the best couriers, no matter how you ship
Option 1:
Ship with discounted rates
With our pre-negotiated Colissimo rates, you start shipping across France and Europe with exclusive discounts.
Instant access to 9,500+ shipping methods
Switch couriers with one click
Receive courier refunds 8x faster
Option 2:
Ship with your contracts
Upload your Colissimo contract and ship with the methods and rates you've negotiated.
Your own negotiated rates and methods
Insights into your shipping performance
Use Sendcloud rates as backup
MULTI-CARRIER STRATEGY
Combine Colissimo with 170+ carriers
Combine Colissimo home delivery with parcel-shop options across the European pickup network. Customers pick where to receive; you ship through one platform.
Colissimo
Reliable home and service point delivery in France
How do I start shipping with Colissimo through Sendcloud?
Colissimo connects via the Flexibility option in your La Poste contract. Coordinate with your Colissimo account manager to activate it, then add credentials in Sendcloud's My contracts tab.
For step-by-step instructions, see Sendcloud's Help Center article on Colissimo setup.
What does Sendcloud add to my Colissimo shipping?
Sendcloud surfaces 75,000+ Colissimo pickup points across Europe in your checkout, generates labels in batch, and connects Colissimo's Easy Returns Solution (ERS) for one-click returns. Branded tracking emails follow each parcel through home or service-point delivery, and the same setup applies to your other carriers. Pair Colissimo with express services for next-day orders, all from one Sendcloud dashboard.
Can I use my own Colissimo contract instead of Sendcloud's rates?
You have two options:
Sendcloud's pre-negotiated rates: Start shipping right away with no separate Colissimo account needed. Available on the Free plan and above.
Your own Colissimo contract: Upload your existing Colissimo account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.
How much does it cost to ship with Colissimo?
Colissimo shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted Colissimo rates or upload your own Colissimo contract.
See live Colissimo shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.
Where does Colissimo deliver?
Colissimo delivers across France, plus international delivery across Europe and worldwide. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.
How does tracking work with Colissimo and Sendcloud?
Colissimo tracking events include collection, transit, service-point arrival, and final delivery. Sendcloud writes each event back to your store and customer-facing tracking emails.
Can I combine Colissimo with my other carriers?
Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.
If a Colissimo service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.
Can my customers pick up parcels at Colissimo service points?
Yes. Colissimo service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Colissimo pickup location near them at order time, and Sendcloud handles the routing.
Can I handle returns through Colissimo?
Yes. Colissimo returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Colissimo. Refunds and exchanges follow your store's flow once the parcel is received.
How do I start shipping with Colissimo through Sendcloud?
Colissimo connects via the Flexibility option in your La Poste contract. Coordinate with your Colissimo account manager to activate it, then add credentials in Sendcloud's My contracts tab.
For step-by-step instructions, see Sendcloud's Help Center article on Colissimo setup.
What does Sendcloud add to my Colissimo shipping?
Sendcloud surfaces 75,000+ Colissimo pickup points across Europe in your checkout, generates labels in batch, and connects Colissimo's Easy Returns Solution (ERS) for one-click returns. Branded tracking emails follow each parcel through home or service-point delivery, and the same setup applies to your other carriers. Pair Colissimo with express services for next-day orders, all from one Sendcloud dashboard.
Can I use my own Colissimo contract instead of Sendcloud's rates?
You have two options:
Sendcloud's pre-negotiated rates: Start shipping right away with no separate Colissimo account needed. Available on the Free plan and above.
Your own Colissimo contract: Upload your existing Colissimo account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.
How much does it cost to ship with Colissimo?
Colissimo shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted Colissimo rates or upload your own Colissimo contract.
See live Colissimo shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.
Where does Colissimo deliver?
Colissimo delivers across France, plus international delivery across Europe and worldwide. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.
How does tracking work with Colissimo and Sendcloud?
Colissimo tracking events include collection, transit, service-point arrival, and final delivery. Sendcloud writes each event back to your store and customer-facing tracking emails.
Can I combine Colissimo with my other carriers?
Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.
If a Colissimo service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.
Can my customers pick up parcels at Colissimo service points?
Yes. Colissimo service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Colissimo pickup location near them at order time, and Sendcloud handles the routing.
Can I handle returns through Colissimo?
Yes. Colissimo returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Colissimo. Refunds and exchanges follow your store's flow once the parcel is received.
How do I start shipping with Colissimo through Sendcloud?
Colissimo connects via the Flexibility option in your La Poste contract. Coordinate with your Colissimo account manager to activate it, then add credentials in Sendcloud's My contracts tab.
For step-by-step instructions, see Sendcloud's Help Center article on Colissimo setup.
What does Sendcloud add to my Colissimo shipping?
Sendcloud surfaces 75,000+ Colissimo pickup points across Europe in your checkout, generates labels in batch, and connects Colissimo's Easy Returns Solution (ERS) for one-click returns. Branded tracking emails follow each parcel through home or service-point delivery, and the same setup applies to your other carriers. Pair Colissimo with express services for next-day orders, all from one Sendcloud dashboard.
Can I use my own Colissimo contract instead of Sendcloud's rates?
You have two options:
Sendcloud's pre-negotiated rates: Start shipping right away with no separate Colissimo account needed. Available on the Free plan and above.
Your own Colissimo contract: Upload your existing Colissimo account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.
How much does it cost to ship with Colissimo?
Colissimo shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted Colissimo rates or upload your own Colissimo contract.
See live Colissimo shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.
Where does Colissimo deliver?
Colissimo delivers across France, plus international delivery across Europe and worldwide. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.
How does tracking work with Colissimo and Sendcloud?
Colissimo tracking events include collection, transit, service-point arrival, and final delivery. Sendcloud writes each event back to your store and customer-facing tracking emails.
Can I combine Colissimo with my other carriers?
Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.
If a Colissimo service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.
Can my customers pick up parcels at Colissimo service points?
Yes. Colissimo service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Colissimo pickup location near them at order time, and Sendcloud handles the routing.
Can I handle returns through Colissimo?
Yes. Colissimo returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Colissimo. Refunds and exchanges follow your store's flow once the parcel is received.
Start shipping your orders in minutes
Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes
Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes
Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

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© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01