Ship with Colissimo using Sendcloud

Connect your store to Sendcloud and Colissimo to give French and European buyers their preferred pickup point at checkout.

75,000+ service points across Europe

Mailbox, service points, and home delivery

Supports Easy Returns Solution (ERS)

4.6 Shopify App Store

4.6 G2

4.3 Trustpilot

Colissimo
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FRENCH POSTAL SERVICE

Why ship with Colissimo through Sendcloud

Colissimo connects 75,000+ pickup points across Europe alongside home delivery, La Poste's largest cross-border network. Sendcloud surfaces those pickup options at checkout, generates labels in batch, and runs returns through Colissimo's Easy Returns Solution (ERS).

75,000+ service points across Europe

Mailbox, service points, and home delivery

Supports Easy Returns Solution (ERS)

Colissimo

Colissimo

shipping methods

Outgoing shipments

Pre-negotiated rates available?

Colissimo

Colissimo Home

Yes

Colissimo

Colissimo Home Overseas

Yes

Colissimo

Colissimo Delivery HUB Armee

Yes

Colissimo

Colissimo International avec Signature

Yes

Colissimo

Colissimo International

Yes

Colissimo

Colissimo Europe

Direct contract only

Colissimo

Colissimo Europe Service Point

Direct contract only

Colissimo

Colissimo International (DC)

Direct contract only

Returns

Pre-negotiated rates available?

Colissimo

Colissimo Home return

Yes

Colissimo

Colissimo International Returns

Direct contract only

Colissimo

shipping methods

Outgoing shipments

Pre-negotiated rates available?

Colissimo

Colissimo Home

Yes

Colissimo

Colissimo Home Overseas

Yes

Colissimo

Colissimo Delivery HUB Armee

Yes

Colissimo

Colissimo International avec Signature

Yes

Colissimo

Colissimo International

Yes

Colissimo

Colissimo Europe

Direct contract only

Colissimo

Colissimo Europe Service Point

Direct contract only

Colissimo

Colissimo International (DC)

Direct contract only

Returns

Pre-negotiated rates available?

Colissimo

Colissimo Home return

Yes

Colissimo

Colissimo International Returns

Direct contract only

Colissimo

shipping methods

Outgoing shipments

Pre-negotiated rates available?

Colissimo

Colissimo Home

Yes

Colissimo

Colissimo Home Overseas

Yes

Colissimo

Colissimo Delivery HUB Armee

Yes

Colissimo

Colissimo International avec Signature

Yes

Colissimo

Colissimo International

Yes

Colissimo

Colissimo Europe

Direct contract only

Colissimo

Colissimo Europe Service Point

Direct contract only

Colissimo

Colissimo International (DC)

Direct contract only

Returns

Pre-negotiated rates available?

Colissimo

Colissimo Home return

Yes

Colissimo

Colissimo International Returns

Direct contract only

One workflow for French and European parcels

Get the most out of Colissimo with Sendcloud

Colissimo

Ship more efficiently

Print Colissimo labels in batch and route home or service-point delivery from one screen.

Colissimo

Save on shipping

Use Sendcloud's pre-negotiated Colissimo rates, or upload your own contract.

Colissimo

Use every touchpoint

Branded tracking and the return portal carry your brand through delivery.

Access the best couriers, no matter how you ship

Option 1:

Ship with discounted rates

With our pre-negotiated Colissimo rates, you start shipping across France and Europe with exclusive discounts.

Instant access to 9,500+ shipping methods

Switch couriers with one click

Receive courier refunds 8x faster

Option 2:

Ship with your contracts

Upload your Colissimo contract and ship with the methods and rates you've negotiated.

Your own negotiated rates and methods

Insights into your shipping performance

Use Sendcloud rates as backup

MULTI-CARRIER STRATEGY

Combine Colissimo with 170+ carriers

Combine Colissimo home delivery with parcel-shop options across the European pickup network. Customers pick where to receive; you ship through one platform.

How do I start shipping with Colissimo through Sendcloud?

Colissimo connects via the Flexibility option in your La Poste contract. Coordinate with your Colissimo account manager to activate it, then add credentials in Sendcloud's My contracts tab.

For step-by-step instructions, see Sendcloud's Help Center article on Colissimo setup.

What does Sendcloud add to my Colissimo shipping?

Sendcloud surfaces 75,000+ Colissimo pickup points across Europe in your checkout, generates labels in batch, and connects Colissimo's Easy Returns Solution (ERS) for one-click returns. Branded tracking emails follow each parcel through home or service-point delivery, and the same setup applies to your other carriers. Pair Colissimo with express services for next-day orders, all from one Sendcloud dashboard.

Can I use my own Colissimo contract instead of Sendcloud's rates?

You have two options:

Sendcloud's pre-negotiated rates: Start shipping right away with no separate Colissimo account needed. Available on the Free plan and above.

Your own Colissimo contract: Upload your existing Colissimo account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.

How much does it cost to ship with Colissimo?

Colissimo shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted Colissimo rates or upload your own Colissimo contract.

See live Colissimo shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.

Where does Colissimo deliver?

Colissimo delivers across France, plus international delivery across Europe and worldwide. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with Colissimo and Sendcloud?

Colissimo tracking events include collection, transit, service-point arrival, and final delivery. Sendcloud writes each event back to your store and customer-facing tracking emails.

Can I combine Colissimo with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a Colissimo service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at Colissimo service points?

Yes. Colissimo service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Colissimo pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through Colissimo?

Yes. Colissimo returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Colissimo. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with Colissimo through Sendcloud?

Colissimo connects via the Flexibility option in your La Poste contract. Coordinate with your Colissimo account manager to activate it, then add credentials in Sendcloud's My contracts tab.

For step-by-step instructions, see Sendcloud's Help Center article on Colissimo setup.

What does Sendcloud add to my Colissimo shipping?

Sendcloud surfaces 75,000+ Colissimo pickup points across Europe in your checkout, generates labels in batch, and connects Colissimo's Easy Returns Solution (ERS) for one-click returns. Branded tracking emails follow each parcel through home or service-point delivery, and the same setup applies to your other carriers. Pair Colissimo with express services for next-day orders, all from one Sendcloud dashboard.

Can I use my own Colissimo contract instead of Sendcloud's rates?

You have two options:

Sendcloud's pre-negotiated rates: Start shipping right away with no separate Colissimo account needed. Available on the Free plan and above.

Your own Colissimo contract: Upload your existing Colissimo account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.

How much does it cost to ship with Colissimo?

Colissimo shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted Colissimo rates or upload your own Colissimo contract.

See live Colissimo shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.

Where does Colissimo deliver?

Colissimo delivers across France, plus international delivery across Europe and worldwide. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with Colissimo and Sendcloud?

Colissimo tracking events include collection, transit, service-point arrival, and final delivery. Sendcloud writes each event back to your store and customer-facing tracking emails.

Can I combine Colissimo with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a Colissimo service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at Colissimo service points?

Yes. Colissimo service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Colissimo pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through Colissimo?

Yes. Colissimo returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Colissimo. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with Colissimo through Sendcloud?

Colissimo connects via the Flexibility option in your La Poste contract. Coordinate with your Colissimo account manager to activate it, then add credentials in Sendcloud's My contracts tab.

For step-by-step instructions, see Sendcloud's Help Center article on Colissimo setup.

What does Sendcloud add to my Colissimo shipping?

Sendcloud surfaces 75,000+ Colissimo pickup points across Europe in your checkout, generates labels in batch, and connects Colissimo's Easy Returns Solution (ERS) for one-click returns. Branded tracking emails follow each parcel through home or service-point delivery, and the same setup applies to your other carriers. Pair Colissimo with express services for next-day orders, all from one Sendcloud dashboard.

Can I use my own Colissimo contract instead of Sendcloud's rates?

You have two options:

Sendcloud's pre-negotiated rates: Start shipping right away with no separate Colissimo account needed. Available on the Free plan and above.

Your own Colissimo contract: Upload your existing Colissimo account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.

How much does it cost to ship with Colissimo?

Colissimo shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted Colissimo rates or upload your own Colissimo contract.

See live Colissimo shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.

Where does Colissimo deliver?

Colissimo delivers across France, plus international delivery across Europe and worldwide. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with Colissimo and Sendcloud?

Colissimo tracking events include collection, transit, service-point arrival, and final delivery. Sendcloud writes each event back to your store and customer-facing tracking emails.

Can I combine Colissimo with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a Colissimo service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at Colissimo service points?

Yes. Colissimo service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Colissimo pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through Colissimo?

Yes. Colissimo returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Colissimo. Refunds and exchanges follow your store's flow once the parcel is received.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.