Ship with PostNL using Sendcloud

Connect your store to Sendcloud and PostNL to reach Benelux buyers next-day with home, service-point, or mailbox delivery.

Mailbox, service points, and home delivery

Next-day delivery in the Benelux

Paperless returns through QR codes

4.6 Shopify App Store

4.6 G2

4.3 Trustpilot

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DUTCH POSTAL SERVICE

Why ship with PostNL through Sendcloud

PostNL is the Netherlands' national postal service: next-day Benelux coverage, mailbox parcels, service points, and paperless QR returns. Sendcloud connects your PostNL contract, surfaces service-point selection at checkout, and runs returns through one branded portal.

Mailbox, service points, and home delivery

Next-day delivery in the Benelux

Paperless returns through QR codes

PostNL

PostNL

shipping methods

Outgoing shipments

Pre-negotiated rates available?

PostNL

PostNL Standard

Yes

PostNL

PostNL Parcel EU

Yes

PostNL

PostNL Service Point

Yes

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PostNL Klein Pakket

Yes

PostNL

PostNL Klein Pakket International

Yes

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PostNL België Standard

Direct contract only

PostNL

PostNL Commercial Non-EU

Direct contract only

PostNL

PostNL Priority Packet

Direct contract only

PostNL

PostNL Priority Letterbox Packet

Direct contract only

Returns

Pre-negotiated rates available?

PostNL

PostNL Easy Return

Yes

PostNL

PostNL Standard return (QR Return)

Yes

PostNL

PostNL consolidation returns

Direct contract only

PostNL

shipping methods

Outgoing shipments

Pre-negotiated rates available?

PostNL

PostNL Standard

Yes

PostNL

PostNL Parcel EU

Yes

PostNL

PostNL Service Point

Yes

PostNL

PostNL Klein Pakket

Yes

PostNL

PostNL Klein Pakket International

Yes

PostNL

PostNL België Standard

Direct contract only

PostNL

PostNL Commercial Non-EU

Direct contract only

PostNL

PostNL Priority Packet

Direct contract only

PostNL

PostNL Priority Letterbox Packet

Direct contract only

Returns

Pre-negotiated rates available?

PostNL

PostNL Easy Return

Yes

PostNL

PostNL Standard return (QR Return)

Yes

PostNL

PostNL consolidation returns

Direct contract only

PostNL

shipping methods

Outgoing shipments

Pre-negotiated rates available?

PostNL

PostNL Standard

Yes

PostNL

PostNL Parcel EU

Yes

PostNL

PostNL Service Point

Yes

PostNL

PostNL Klein Pakket

Yes

PostNL

PostNL Klein Pakket International

Yes

PostNL

PostNL België Standard

Direct contract only

PostNL

PostNL Commercial Non-EU

Direct contract only

PostNL

PostNL Priority Packet

Direct contract only

PostNL

PostNL Priority Letterbox Packet

Direct contract only

Returns

Pre-negotiated rates available?

PostNL

PostNL Easy Return

Yes

PostNL

PostNL Standard return (QR Return)

Yes

PostNL

PostNL consolidation returns

Direct contract only

One workflow for Benelux shipping

Get the most out of PostNL with Sendcloud

PostNL

Ship more efficiently

Print PostNL labels in batch and route home, service-point, or mailbox delivery from one screen.

PostNL

Save on shipping

Use Sendcloud's pre-negotiated PostNL rates, or upload your own contract.

PostNL

Use every touchpoint

Branded tracking and paperless QR returns make every step part of your brand.

Access the best couriers, no matter how you ship

Option 1:

Ship with discounted rates

With our pre-negotiated PostNL rates, you start shipping next-day across the Benelux with exclusive discounts.

Instant access to 9,500+ shipping methods

Switch couriers with one click

Receive courier refunds 8x faster

Option 2:

Ship with your contracts

Upload your PostNL contract and ship with the methods and rates you've negotiated.

Your own negotiated rates and methods

Insights into your shipping performance

Use Sendcloud rates as backup

MULTI-CARRIER STRATEGY

Combine PostNL with 170+ carriers

PostNL handles Benelux next-day. Pair it with international carriers for cross-border orders. Sendcloud routes per destination so each market gets the right service.

How do I start shipping with PostNL through Sendcloud?

Find PostNL in Sendcloud, enable the carrier, and add your contract credentials in the My contracts tab. The required keys for domestic, EU, and international (Globalpack) services all live in your PostNL business portal.

For step-by-step instructions, see Sendcloud's Help Center article on PostNL setup.

What does Sendcloud add to my PostNL shipping?

Sendcloud connects your PostNL contract once and routes Benelux orders through home, service-point, or mailbox delivery automatically. Generate labels in batch, surface PostNL pickup points at checkout, and pull QR-code returns back as separate tracking events so customers don't need to print anything. Pair PostNL with international carriers from your other 170+ Sendcloud-connected options when shipping beyond the Benelux.

Can I use my own PostNL contract instead of Sendcloud's rates?

You have two options:

Sendcloud's pre-negotiated rates: Start shipping right away with no separate PostNL account needed. Available on the Free plan and above.

Your own PostNL contract: Upload your existing PostNL account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.

How much does it cost to ship with PostNL?

PostNL shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted PostNL rates or upload your own PostNL contract.

See live PostNL shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.

Where does PostNL deliver?

PostNL delivers across Netherlands, Belgium, Luxembourg + international destinations. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with PostNL and Sendcloud?

PostNL tracking includes collection, sorting, last-mile, and service-point pickup events. QR-code returns flow back as separate tracking events so customers don't need to print anything.

Can I combine PostNL with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a PostNL service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at PostNL service points?

Yes. PostNL service points appear in your checkout when you enable them in Sendcloud. Buyers pick a PostNL pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through PostNL?

Yes. PostNL returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via PostNL. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with PostNL through Sendcloud?

Find PostNL in Sendcloud, enable the carrier, and add your contract credentials in the My contracts tab. The required keys for domestic, EU, and international (Globalpack) services all live in your PostNL business portal.

For step-by-step instructions, see Sendcloud's Help Center article on PostNL setup.

What does Sendcloud add to my PostNL shipping?

Sendcloud connects your PostNL contract once and routes Benelux orders through home, service-point, or mailbox delivery automatically. Generate labels in batch, surface PostNL pickup points at checkout, and pull QR-code returns back as separate tracking events so customers don't need to print anything. Pair PostNL with international carriers from your other 170+ Sendcloud-connected options when shipping beyond the Benelux.

Can I use my own PostNL contract instead of Sendcloud's rates?

You have two options:

Sendcloud's pre-negotiated rates: Start shipping right away with no separate PostNL account needed. Available on the Free plan and above.

Your own PostNL contract: Upload your existing PostNL account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.

How much does it cost to ship with PostNL?

PostNL shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted PostNL rates or upload your own PostNL contract.

See live PostNL shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.

Where does PostNL deliver?

PostNL delivers across Netherlands, Belgium, Luxembourg + international destinations. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with PostNL and Sendcloud?

PostNL tracking includes collection, sorting, last-mile, and service-point pickup events. QR-code returns flow back as separate tracking events so customers don't need to print anything.

Can I combine PostNL with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a PostNL service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at PostNL service points?

Yes. PostNL service points appear in your checkout when you enable them in Sendcloud. Buyers pick a PostNL pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through PostNL?

Yes. PostNL returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via PostNL. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with PostNL through Sendcloud?

Find PostNL in Sendcloud, enable the carrier, and add your contract credentials in the My contracts tab. The required keys for domestic, EU, and international (Globalpack) services all live in your PostNL business portal.

For step-by-step instructions, see Sendcloud's Help Center article on PostNL setup.

What does Sendcloud add to my PostNL shipping?

Sendcloud connects your PostNL contract once and routes Benelux orders through home, service-point, or mailbox delivery automatically. Generate labels in batch, surface PostNL pickup points at checkout, and pull QR-code returns back as separate tracking events so customers don't need to print anything. Pair PostNL with international carriers from your other 170+ Sendcloud-connected options when shipping beyond the Benelux.

Can I use my own PostNL contract instead of Sendcloud's rates?

You have two options:

Sendcloud's pre-negotiated rates: Start shipping right away with no separate PostNL account needed. Available on the Free plan and above.

Your own PostNL contract: Upload your existing PostNL account credentials to ship at your negotiated rates. Available on Sendcloud's Lite, Growth, and Premium plans. See Sendcloud plans and pricing.

How much does it cost to ship with PostNL?

PostNL shipping rates depend on the service you pick, parcel weight and dimensions, the destination zone, and whether you use Sendcloud's discounted PostNL rates or upload your own PostNL contract.

See live PostNL shipping rates in your Sendcloud account to compare costs per service before you ship, or set rules to route shipments by weight, value, or destination. Sendcloud's discounted rates start on the Free plan; the Lite plan adds your own contract on top. See Sendcloud plans and pricing for the full breakdown.

Where does PostNL deliver?

PostNL delivers across Netherlands, Belgium, Luxembourg + international destinations. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with PostNL and Sendcloud?

PostNL tracking includes collection, sorting, last-mile, and service-point pickup events. QR-code returns flow back as separate tracking events so customers don't need to print anything.

Can I combine PostNL with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a PostNL service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at PostNL service points?

Yes. PostNL service points appear in your checkout when you enable them in Sendcloud. Buyers pick a PostNL pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through PostNL?

Yes. PostNL returns flow through Sendcloud's return portal: domestic and international returns, labelless QR returns (no printer needed at home), and parcel pickup from the customer's address. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via PostNL. Refunds and exchanges follow your store's flow once the parcel is received.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.