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ReturnGO integration for Shopify merchants automating returns

Connect ReturnGO with Sendcloud to auto-issue pre-paid return labels, including international, via your enabled carriers. Cut manual work for your team.

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4.6 Shopify App Store

4.6 G2

4.3 Trustpilot

Why ReturnGO merchants choose Sendcloud

Smart shipping with ReturnGO

Without fast labels and tracking, ReturnGO returns pile up. Sendcloud powers return labels in your portal, for domestic and international shipments, so your team saves time and customers see live updates from drop-off to refund.

Automate returns with ready-to-print labels

Track return shipments in real time to reduce WISMO

Use your Sendcloud carriers for returns, no extra contracts

HOW TO CONNECT

A simple 3-step flow:

Run your shipping operations from one place.

Connect ReturnGO to Sendcloud

Choose carriers and automate shipping rules

Manage shipping, tracking, and returns in one place

Get the most out of ReturnGO with Sendcloud

Grow your business

Offer painless returns to protect AOV and win repeat customers.

Ship more efficiently

Generate return labels in ReturnGO with your Sendcloud carriers.

Deliver great experiences

Keep shoppers informed from drop-off to refund.

Resolve shipping issues faster

Auto-create return labels and statuses so support resolves returns faster.

MULTI-CARRIER STRATEGY

ReturnGO shipping with the carriers your returns rely on

A multi-carrier returns setup gives you flexibility by route, speed, and cost. Switch between your enabled Sendcloud carriers to choose the best option per order, with labels and tracking in one place.

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Strart for free

Strart for free

See all 170+ carriers

See all 170+ carriers

Evri

Affordable home and service point delivery in the UK

Royal Mail

UK national postal service for parcels and mail

InPost

Convenient deliveries and returns through parcel lockers

Questions & answers

How do I connect ReturnGO to Sendcloud?

Connect in minutes. In ReturnGO, open Return Methods, paste your Sendcloud Public and Secret API keys, and add the webhook URL. No code needed. Once saved, the ReturnGO Sendcloud setup auto-generates pre-paid return labels through your enabled Sendcloud carriers.

For step-by-step instructions, see Set up the ReturnGO and Sendcloud integration.

What does the ReturnGO integration include?

Once connected:

  • Pre-paid return labels for domestic and international returns via Sendcloud

  • Real-time tracking updates to keep customers informed

  • Customizable return policies and methods

  • Exchanges and refunds managed within ReturnGO

  • Advanced returns analytics and data-driven insights

  • Shopify-first setup the ReturnGO returns integration is built for fast configuration on Shopify stores

Will the ReturnGO shipping integration work with my current Sendcloud setup?

Yes. The integration plugs into your existing Sendcloud account. No changes to outbound shipping, no new contracts, no new carriers. Returns sit on top.

How much does the ReturnGO integration cost, and can I cancel?

Start on the Sendcloud Free plan and pay per return label as you go. ReturnGO is licensed separately; see ReturnGO's pricing.

Connect or remove the ReturnGO returns automation from Sendcloud anytime. No commitment on the Sendcloud side. See Sendcloud plans and pricing.

Can I use my own carrier contracts for returns?

Yes. Any carriers and rates you have enabled in Sendcloud, your own contracts or Sendcloud's pre-negotiated rates, power your ReturnGO return labels. No second carrier contract required. Add or switch carriers anytime.

How does the integration handle international returns?

International return labels work the same way as domestic. Sendcloud auto-issues pre-paid labels through your enabled carriers; service availability, customs data, and any duties follow your Sendcloud account settings. The ReturnGO integration covers domestic and international flows in one setup.

How is this different from Sendcloud's built-in return portal?

ReturnGO is a Shopify-first returns platform with policy logic, exchanges, refunds, and analytics. Sendcloud powers only the label and carrier engine. Sendcloud's built-in return portal is simpler and platform-agnostic, ideal for stores that don't need ReturnGO's policy automation. Use both if you want a Sendcloud-branded portal alongside ReturnGO's logic.

Questions & answers

How do I connect ReturnGO to Sendcloud?

Connect in minutes. In ReturnGO, open Return Methods, paste your Sendcloud Public and Secret API keys, and add the webhook URL. No code needed. Once saved, the ReturnGO Sendcloud setup auto-generates pre-paid return labels through your enabled Sendcloud carriers.

For step-by-step instructions, see Set up the ReturnGO and Sendcloud integration.

What does the ReturnGO integration include?

Once connected:

  • Pre-paid return labels for domestic and international returns via Sendcloud

  • Real-time tracking updates to keep customers informed

  • Customizable return policies and methods

  • Exchanges and refunds managed within ReturnGO

  • Advanced returns analytics and data-driven insights

  • Shopify-first setup the ReturnGO returns integration is built for fast configuration on Shopify stores

Will the ReturnGO shipping integration work with my current Sendcloud setup?

Yes. The integration plugs into your existing Sendcloud account. No changes to outbound shipping, no new contracts, no new carriers. Returns sit on top.

How much does the ReturnGO integration cost, and can I cancel?

Start on the Sendcloud Free plan and pay per return label as you go. ReturnGO is licensed separately; see ReturnGO's pricing.

Connect or remove the ReturnGO returns automation from Sendcloud anytime. No commitment on the Sendcloud side. See Sendcloud plans and pricing.

Can I use my own carrier contracts for returns?

Yes. Any carriers and rates you have enabled in Sendcloud, your own contracts or Sendcloud's pre-negotiated rates, power your ReturnGO return labels. No second carrier contract required. Add or switch carriers anytime.

How does the integration handle international returns?

International return labels work the same way as domestic. Sendcloud auto-issues pre-paid labels through your enabled carriers; service availability, customs data, and any duties follow your Sendcloud account settings. The ReturnGO integration covers domestic and international flows in one setup.

How is this different from Sendcloud's built-in return portal?

ReturnGO is a Shopify-first returns platform with policy logic, exchanges, refunds, and analytics. Sendcloud powers only the label and carrier engine. Sendcloud's built-in return portal is simpler and platform-agnostic, ideal for stores that don't need ReturnGO's policy automation. Use both if you want a Sendcloud-branded portal alongside ReturnGO's logic.

Questions & answers

How do I connect ReturnGO to Sendcloud?

Connect in minutes. In ReturnGO, open Return Methods, paste your Sendcloud Public and Secret API keys, and add the webhook URL. No code needed. Once saved, the ReturnGO Sendcloud setup auto-generates pre-paid return labels through your enabled Sendcloud carriers.

For step-by-step instructions, see Set up the ReturnGO and Sendcloud integration.

What does the ReturnGO integration include?

Once connected:

  • Pre-paid return labels for domestic and international returns via Sendcloud

  • Real-time tracking updates to keep customers informed

  • Customizable return policies and methods

  • Exchanges and refunds managed within ReturnGO

  • Advanced returns analytics and data-driven insights

  • Shopify-first setup the ReturnGO returns integration is built for fast configuration on Shopify stores

Will the ReturnGO shipping integration work with my current Sendcloud setup?

Yes. The integration plugs into your existing Sendcloud account. No changes to outbound shipping, no new contracts, no new carriers. Returns sit on top.

How much does the ReturnGO integration cost, and can I cancel?

Start on the Sendcloud Free plan and pay per return label as you go. ReturnGO is licensed separately; see ReturnGO's pricing.

Connect or remove the ReturnGO returns automation from Sendcloud anytime. No commitment on the Sendcloud side. See Sendcloud plans and pricing.

Can I use my own carrier contracts for returns?

Yes. Any carriers and rates you have enabled in Sendcloud, your own contracts or Sendcloud's pre-negotiated rates, power your ReturnGO return labels. No second carrier contract required. Add or switch carriers anytime.

How does the integration handle international returns?

International return labels work the same way as domestic. Sendcloud auto-issues pre-paid labels through your enabled carriers; service availability, customs data, and any duties follow your Sendcloud account settings. The ReturnGO integration covers domestic and international flows in one setup.

How is this different from Sendcloud's built-in return portal?

ReturnGO is a Shopify-first returns platform with policy logic, exchanges, refunds, and analytics. Sendcloud powers only the label and carrier engine. Sendcloud's built-in return portal is simpler and platform-agnostic, ideal for stores that don't need ReturnGO's policy automation. Use both if you want a Sendcloud-branded portal alongside ReturnGO's logic.

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© 2026 Sendcloud. All Rights Reserved

Chamber of Commerce: 66572959

VAT number: NL856613897B01

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Data Processing Addendum

Start for free

Find us on

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© 2026 Sendcloud. All Rights Reserved

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & Conditions

Privacy Policy

Cookie Policy

Data Processing Addendum

Start for free

Find us on

Ask AI about us

© 2026 Sendcloud. All Rights Reserved

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & Conditions

Privacy Policy

Cookie Policy

Data Processing Addendum