ShipHero shipping integration for cross-border ecommerce brands

Connect ShipHero with Sendcloud to use Sendcloud as the label engine for European parcels, ship with 170+ carriers, and keep WMS workflows in place.

170+ carriers available

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Why ShipHero merchants choose Sendcloud

Smart shipping with ShipHero

Brands scaling to Europe need carrier breadth ShipHero alone does not cover. Sendcloud plugs in as the label engine for EU parcels, connects 170+ carriers, and writes tracking back so ShipHero stays the system of record.

Connect 36 EU carriers to ShipHero in 5 minutes

Use automation rules at label time to cut errors

Sync only the services active on your Sendcloud contract

HOW TO CONNECT

A simple 3-step flow:

Run your shipping operations from one place.

Connect ShipHero to Sendcloud

Choose carriers and automate shipping rules

Manage shipping, tracking, and returns in one place

Get the most out of ShipHero with Sendcloud

Grow your business

Expand from US to EU with 170+ carriers ready to go.

Ship more efficiently

Create labels in ShipHero with Sendcloud as the EU engine.

Deliver great experiences

Offer service points and branded tracking for EU shoppers.

Resolve shipping issues faster

Sync EU tracking to ShipHero to keep CX teams aligned.

MULTI-CARRIER STRATEGY

ShipHero shipping with the carriers your operations need

Stay flexible across borders. Use 170+ carriers in Sendcloud, mix pre-negotiated rates with your own contracts, and keep ShipHero as your WMS source of truth.

Questions & answers

How do we connect ShipHero to Sendcloud?

Setup takes a single session. In ShipHero, connect through Sendcloud's API or the ShipHero app screen, and orders start syncing into Sendcloud. Your ShipHero shipping integration is live as soon as the first label prints.

For step-by-step instructions, see Sendcloud's ShipHero Help Center article or visit ShipHero's Sendcloud integration page.

What does the ShipHero shipping integration include?

Once connected, Sendcloud automates the shipping work and writes results back.

  • Order import from ShipHero into Sendcloud

  • Label creation directly from the pick-and-pack flow

  • Tracking write-back to ShipHero for warehouse visibility

  • 170+ carriers managed from one place

  • Pack & Go and Shipping Automation at the warehouse

  • Bulk label printing for peak waves

  • ShipHero carrier integration centralizes carrier choice across orders

Will the ShipHero WMS integration work with our pick-and-pack workflow?

Yes. ShipHero keeps running pick-and-pack the way our team already does it. Sendcloud applies shipping rules at the moment of label creation, so pickers don't change workflow.

  • Per-station printing: Thermal or PDF, single or batch.

  • Multi-warehouse: Apply different rules per location.

  • Carrier flexibility: Switch between own contracts and Sendcloud rates per order.

The ShipHero fulfillment integration centralizes carrier choice without disrupting picking.

How much does the ShipHero shipping integration cost, and can we cancel?

Most warehouse teams start on a paid Sendcloud plan (Lite, Growth, or Premium) since own carrier contracts and bulk-label workflows need a paid tier. The Free plan is enough for connection testing.

Disconnect your ShipHero Sendcloud connection anytime from Settings > Integrations. No contract, no exit fees. See Sendcloud plans and pricing.

Can we keep our own carrier contracts?

Yes. Use Sendcloud's pre-negotiated rates, upload your own carrier contracts, or mix both. Add or switch carriers anytime across 170+ options. Own-contract setups need a paid Sendcloud plan.

How are international shipments and customs handled?

For non-EU shipments, Sendcloud generates customs documents from your ShipHero order data. HS codes, weights, values, and country of origin flow through automatically, including ICS2 compliance.

Will it scale at peak season and across multiple warehouses?

Yes. ShipHero routes orders to the right warehouse and Sendcloud applies shipping rules per location. Pack & Go speeds up picking and packing during spikes; bulk label printing handles volume; multi-carrier setups adapt to capacity issues. The ShipHero integration holds up as warehouse complexity grows.

Questions & answers

How do we connect ShipHero to Sendcloud?

Setup takes a single session. In ShipHero, connect through Sendcloud's API or the ShipHero app screen, and orders start syncing into Sendcloud. Your ShipHero shipping integration is live as soon as the first label prints.

For step-by-step instructions, see Sendcloud's ShipHero Help Center article or visit ShipHero's Sendcloud integration page.

What does the ShipHero shipping integration include?

Once connected, Sendcloud automates the shipping work and writes results back.

  • Order import from ShipHero into Sendcloud

  • Label creation directly from the pick-and-pack flow

  • Tracking write-back to ShipHero for warehouse visibility

  • 170+ carriers managed from one place

  • Pack & Go and Shipping Automation at the warehouse

  • Bulk label printing for peak waves

  • ShipHero carrier integration centralizes carrier choice across orders

Will the ShipHero WMS integration work with our pick-and-pack workflow?

Yes. ShipHero keeps running pick-and-pack the way our team already does it. Sendcloud applies shipping rules at the moment of label creation, so pickers don't change workflow.

  • Per-station printing: Thermal or PDF, single or batch.

  • Multi-warehouse: Apply different rules per location.

  • Carrier flexibility: Switch between own contracts and Sendcloud rates per order.

The ShipHero fulfillment integration centralizes carrier choice without disrupting picking.

How much does the ShipHero shipping integration cost, and can we cancel?

Most warehouse teams start on a paid Sendcloud plan (Lite, Growth, or Premium) since own carrier contracts and bulk-label workflows need a paid tier. The Free plan is enough for connection testing.

Disconnect your ShipHero Sendcloud connection anytime from Settings > Integrations. No contract, no exit fees. See Sendcloud plans and pricing.

Can we keep our own carrier contracts?

Yes. Use Sendcloud's pre-negotiated rates, upload your own carrier contracts, or mix both. Add or switch carriers anytime across 170+ options. Own-contract setups need a paid Sendcloud plan.

How are international shipments and customs handled?

For non-EU shipments, Sendcloud generates customs documents from your ShipHero order data. HS codes, weights, values, and country of origin flow through automatically, including ICS2 compliance.

Will it scale at peak season and across multiple warehouses?

Yes. ShipHero routes orders to the right warehouse and Sendcloud applies shipping rules per location. Pack & Go speeds up picking and packing during spikes; bulk label printing handles volume; multi-carrier setups adapt to capacity issues. The ShipHero integration holds up as warehouse complexity grows.

Questions & answers

How do we connect ShipHero to Sendcloud?

Setup takes a single session. In ShipHero, connect through Sendcloud's API or the ShipHero app screen, and orders start syncing into Sendcloud. Your ShipHero shipping integration is live as soon as the first label prints.

For step-by-step instructions, see Sendcloud's ShipHero Help Center article or visit ShipHero's Sendcloud integration page.

What does the ShipHero shipping integration include?

Once connected, Sendcloud automates the shipping work and writes results back.

  • Order import from ShipHero into Sendcloud

  • Label creation directly from the pick-and-pack flow

  • Tracking write-back to ShipHero for warehouse visibility

  • 170+ carriers managed from one place

  • Pack & Go and Shipping Automation at the warehouse

  • Bulk label printing for peak waves

  • ShipHero carrier integration centralizes carrier choice across orders

Will the ShipHero WMS integration work with our pick-and-pack workflow?

Yes. ShipHero keeps running pick-and-pack the way our team already does it. Sendcloud applies shipping rules at the moment of label creation, so pickers don't change workflow.

  • Per-station printing: Thermal or PDF, single or batch.

  • Multi-warehouse: Apply different rules per location.

  • Carrier flexibility: Switch between own contracts and Sendcloud rates per order.

The ShipHero fulfillment integration centralizes carrier choice without disrupting picking.

How much does the ShipHero shipping integration cost, and can we cancel?

Most warehouse teams start on a paid Sendcloud plan (Lite, Growth, or Premium) since own carrier contracts and bulk-label workflows need a paid tier. The Free plan is enough for connection testing.

Disconnect your ShipHero Sendcloud connection anytime from Settings > Integrations. No contract, no exit fees. See Sendcloud plans and pricing.

Can we keep our own carrier contracts?

Yes. Use Sendcloud's pre-negotiated rates, upload your own carrier contracts, or mix both. Add or switch carriers anytime across 170+ options. Own-contract setups need a paid Sendcloud plan.

How are international shipments and customs handled?

For non-EU shipments, Sendcloud generates customs documents from your ShipHero order data. HS codes, weights, values, and country of origin flow through automatically, including ICS2 compliance.

Will it scale at peak season and across multiple warehouses?

Yes. ShipHero routes orders to the right warehouse and Sendcloud applies shipping rules per location. Pack & Go speeds up picking and packing during spikes; bulk label printing handles volume; multi-carrier setups adapt to capacity issues. The ShipHero integration holds up as warehouse complexity grows.

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