Reliable parcel tracking software for every delivery

Say goodbye to the hassle of searching for package statuses and handling endless WISMO calls. With Sendcloud’s parcel tracking software, you can track all shipments in one place, monitor performance, and automatically inform customers at crucial moments. Stay on top of your deliveries effortlessly.

Get started

Strart for free

Talk to an expert

“With Sendcloud we prevent questions about the delivery and remove the frustration for our customers.”

Travelbags

See all shipments in a single glance

Consolidate the status of every parcel into one intuitive dashboard. Regardless of the courier or destination, enjoy seamless visibility and control over your entire shipping process with our parcel tracking software.

Cut WISMO tickets by up to 55%

Reduce “Where Is My Order?” inquiries. Keep customers informed, foresee disruptions and proactively communicate updates to lighten the load on your support team.

Boost your delivery perfomance

Turn shipping data into smarter decisions. Evaluate couriers, select optimal methods, and receive tailored recommendations to enhance delivery efficiency and customer satisfaction.

See all shipments in a single glance

Cut WISMO tickets by up to 55%

Reduce “Where Is My Order?” inquiries. Keep customers informed, foresee disruptions and proactively communicate updates to lighten the load on your support team.

Boost your delivery perfomance

Turn shipping data into smarter decisions. Evaluate couriers, select optimal methods, and receive tailored recommendations to enhance delivery efficiency and customer satisfaction.

See all shipments in a single glance

Cut WISMO tickets by up to 55%

Reduce “Where Is My Order?” inquiries. Keep customers informed, foresee disruptions and proactively communicate updates to lighten the load on your support team.

Boost your delivery perfomance

Turn shipping data into smarter decisions. Evaluate couriers, select optimal methods, and receive tailored recommendations to enhance delivery efficiency and customer satisfaction.

How does our shipment tracking software work?

Access detailed statuses from any courier worldwide

Get real-time updates from any courier, anywhere. Track every parcel across borders with ease, ensuring you and your customers stay informed at every step.

Explore our couriers

Start for free

Let customers track their package without leaving your website

Keep your customers informed the way they prefer. Embed an easy-to-use tracking widget on your site, send automatic updates, and offer a branded tracking page for a seamless experience with Sendcloud’s parcel tracking software.

Solve shipping issues before your customers do

Detect and resolve disruptions earlier with advanced parcel monitoring. With Shipping Intelligence, you get access to historical data that predicts delivery times and delays up to 91% accuracy.

Choose the best couriers for your business based on data

Gut feeling is great, but data is better. Evaluate and compare courier performances based on years of shipping data with our parcel tracking software. Get tailored recommendations based on price, speed, and performances to make strategic courier decisions.

Synchronise tracking data with your webshop

Integrate directly with systems like Shopify, Zendesk, WooCommerce, Magento, Adobe, Shopware, BigCommerce, and more. Keep your entire e-commerce setup in sync and running smoothly.

Explore our App Store

Start for free

Automatically inform customers in their own language

Send automatic delivery updates via email and SMS to enhance the customer journey. Drive cross-sales for your online store—all in your customer’s local language, effortlessly.

What our customers say

Bunzlau Castle 🇳🇱
“Delivering the best possible customer experience is paramount at Bunzlau Castle. Using Sendcloud’s branded tracking emails, we can always keep our customers informed about the status of their order.”
Woodwatch 🇳🇱
“International shipping can be hard because you have to fill out a lot of forms for every shipment. Sendcloud offers us the possibility to automate this process.”
Hive 🇩🇪
“New courier integrations usually require a lot of time and technical resources. But with Sendcloud, we can go live with a new delivery option in minutes.”
Black Racks 🇪🇸
“Sendcloud helps us a lot in time management. We would like to keep growing, especially internationally, and the less time we spend on logistics issues, the more time we have to invest in growing and increasing sales.”
Jade Roller 🇫🇷
“The generation of customs documents has enabled us to offer our international customers delivery options thanks to multi-courier support. This allows us to expand rapidly into new markets.”
Friandries 🇳🇱
“We would like to open a store in Amsterdam and make Friandries an international brand. With the help of Sendcloud, we not only save time, but we can now easily scale internationally and introduce even more people to our…”
Bunzlau Castle 🇳🇱
“Delivering the best possible customer experience is paramount at Bunzlau Castle. Using Sendcloud’s branded tracking emails, we can always keep our customers informed about the status of their order.”
Woodwatch 🇳🇱
“International shipping can be hard because you have to fill out a lot of forms for every shipment. Sendcloud offers us the possibility to automate this process.”
Hive 🇩🇪
“New courier integrations usually require a lot of time and technical resources. But with Sendcloud, we can go live with a new delivery option in minutes.”
Black Racks 🇪🇸
“Sendcloud helps us a lot in time management. We would like to keep growing, especially internationally, and the less time we spend on logistics issues, the more time we have to invest in growing and increasing sales.”
Jade Roller 🇫🇷
“The generation of customs documents has enabled us to offer our international customers delivery options thanks to multi-courier support. This allows us to expand rapidly into new markets.”
Friandries 🇳🇱
“We would like to open a store in Amsterdam and make Friandries an international brand. With the help of Sendcloud, we not only save time, but we can now easily scale internationally and introduce even more people to our…”
Bunzlau Castle 🇳🇱
“Delivering the best possible customer experience is paramount at Bunzlau Castle. Using Sendcloud’s branded tracking emails, we can always keep our customers informed about the status of their order.”
Woodwatch 🇳🇱
“International shipping can be hard because you have to fill out a lot of forms for every shipment. Sendcloud offers us the possibility to automate this process.”
Hive 🇩🇪
“New courier integrations usually require a lot of time and technical resources. But with Sendcloud, we can go live with a new delivery option in minutes.”
Black Racks 🇪🇸
“Sendcloud helps us a lot in time management. We would like to keep growing, especially internationally, and the less time we spend on logistics issues, the more time we have to invest in growing and increasing sales.”
Jade Roller 🇫🇷
“The generation of customs documents has enabled us to offer our international customers delivery options thanks to multi-courier support. This allows us to expand rapidly into new markets.”
Friandries 🇳🇱
“We would like to open a store in Amsterdam and make Friandries an international brand. With the help of Sendcloud, we not only save time, but we can now easily scale internationally and introduce even more people to our…”
Bunzlau Castle 🇳🇱
“Delivering the best possible customer experience is paramount at Bunzlau Castle. Using Sendcloud’s branded tracking emails, we can always keep our customers informed about the status of their order.”
Woodwatch 🇳🇱
“International shipping can be hard because you have to fill out a lot of forms for every shipment. Sendcloud offers us the possibility to automate this process.”
Hive 🇩🇪
“New courier integrations usually require a lot of time and technical resources. But with Sendcloud, we can go live with a new delivery option in minutes.”
Black Racks 🇪🇸
“Sendcloud helps us a lot in time management. We would like to keep growing, especially internationally, and the less time we spend on logistics issues, the more time we have to invest in growing and increasing sales.”
Jade Roller 🇫🇷
“The generation of customs documents has enabled us to offer our international customers delivery options thanks to multi-courier support. This allows us to expand rapidly into new markets.”
Friandries 🇳🇱
“We would like to open a store in Amsterdam and make Friandries an international brand. With the help of Sendcloud, we not only save time, but we can now easily scale internationally and introduce even more people to our…”

Ready to own your tracking process? We’ve you covered.

Discover how to optimise your tracking with tips and strategies from our blog posts and guides.

Shipping

E-commerce

2 in 5 UK shoppers abandon online carts over delivery concerns

An increasing number of UK shoppers are abandoning their purchases due to concerns about delivery, according to research from Sendcloud

February 24, 2026

Trends

E-commerce

2 out of 3 consumers abandon online orders in absence of return policy

67 percent of UK consumers admitted to abandoning their online orders when there is no return policy available.

February 24, 2026

E-commerce

Shipping

A complete guide to 3PL for e-commerce retailers

Considering a third party logistics, but unsure where to start? Check out this guide on a 3PL approach for e-commerce retailers.

February 24, 2026

FAQs

What is parcel tracking?

Parcel tracking is a system that allows you to monitor the progress of your shipments in real-time. It provides detailed information about the location and status of a parcel from the moment it is dispatched until it is delivered.

How can I track a parcel?

Generally, businesses can track parcels by using the tracking number provided by the courier. With Sendcloud, you can simplify this process by accessing our unified tracking dashboard. Log in to your Sendcloud account to get real-time updates on all your shipments. Additionally, you can integrate our tracking data directly into systems like Shopify, Zendesk, WooCommerce, and more, ensuring seamless monitoring of all your parcels.

How does parcel tracking work?

Parcel tracking works by assigning a unique tracking number to each shipment. This number is scanned at various checkpoints along the delivery route, providing real-time updates on the parcel’s status. These updates are then available through our tracking system, which you can access at any time.

How do delivery companies track packages?

Delivery companies track packages using a combination of barcode scanning, GPS technology, and real-time data integration. Each parcel is scanned at different stages of the delivery process, allowing for precise tracking and status updates that are accessible to both the sender and recipient.

What are the benefits of tracking?

Enhanced customer satisfaction: Keep customers informed about their delivery status, reducing anxiety and increasing trust.

Operational efficiency: Streamline your logistics by monitoring all shipments in one overview and anticipating any issues.
Reduced WISMO inquiries: Proactively inform customers about their parcels, significantly decreasing the number of “Where Is My Order?” calls.
Improved delivery performance: Use tracking data to evaluate and choose the best couriers, ensuring timely and reliable deliveries.
Increased transparency: Provide clear and accurate delivery information, fostering better communication with your customers.

FAQs

What is parcel tracking?

How can I track a parcel?

How does parcel tracking work?

How do delivery companies track packages?

What are the benefits of tracking?

Enhanced customer satisfaction: Keep customers informed about their delivery status, reducing anxiety and increasing trust.

Operational efficiency: Streamline your logistics by monitoring all shipments in one overview and anticipating any issues.
Reduced WISMO inquiries: Proactively inform customers about their parcels, significantly decreasing the number of “Where Is My Order?” calls.
Improved delivery performance: Use tracking data to evaluate and choose the best couriers, ensuring timely and reliable deliveries.
Increased transparency: Provide clear and accurate delivery information, fostering better communication with your customers.

FAQs

What is parcel tracking?

How can I track a parcel?

How does parcel tracking work?

How do delivery companies track packages?

What are the benefits of tracking?

Enhanced customer satisfaction: Keep customers informed about their delivery status, reducing anxiety and increasing trust.

Operational efficiency: Streamline your logistics by monitoring all shipments in one overview and anticipating any issues.
Reduced WISMO inquiries: Proactively inform customers about their parcels, significantly decreasing the number of “Where Is My Order?” calls.
Improved delivery performance: Use tracking data to evaluate and choose the best couriers, ensuring timely and reliable deliveries.
Increased transparency: Provide clear and accurate delivery information, fostering better communication with your customers.

Unlock full shipment visibility now

Take control of your logistics with detailed tracking across all couriers and destinations. Reduce WISMO calls, and make data-driven decisions to boost delivery performance.

Get started

Talk to an expert

Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & conditions

Cookie policy

Data processing

Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & conditions

Cookie policy

Data processing

Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & conditions

Cookie policy

Data processing